Privacy Policy

We collect various types of information to provide and improve our services efficiently.

Identity and Contact Information

This includes details such as your full name, date of birth, and email address, which are necessary for account registration and identity verification.

Usage and Technical Data

We automatically collect data regarding your interaction with our platform, including IP addresses, browser types, device identifiers, and time-zone settings.

Transactional Data

When you engage in financial activities on the platform, we process information related to your payments, including history, methods used, and relevant timestamps.

We process your data based on several legal grounds, including the necessity to perform a contract with you, compliance with legal obligations in Australia, our legitimate business interests, and, where applicable, your explicit consent.

The information we collect is used to:

Facilitate account creation and maintenance.

Ensure the security and integrity of our platform.

Provide responsive customer support.

Customise your user experience and communicate relevant updates.

Monitor for fraudulent or prohibited activities.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal, regulatory, or reporting requirements. We implement robust technical and organisational measures to protect your data against unauthorised access, loss, or alteration. However, no digital transmission is entirely secure, and we cannot provide an absolute guarantee of safety.

Your information may be processed or stored outside of Australia. In such cases, we take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable data protection laws.

Under Australian privacy principles, you have certain rights regarding your personal information, including:

The right to access the data we hold about you.

The right to request the correction of inaccurate information.

The right to request the deletion of your data under specific conditions.

The right to object to or restrict certain processing activities.

If you have questions regarding your privacy or wish to exercise your rights, please contact our dedicated support team:

Email: skycrown_support@gmail.com

Address: Level 32, 100 Miller Street, North Sydney, NSW 2060, Australia

Phone: +61 2 9231 8000